🧠 Customer Data Platform

Know Every Customer.
Reach Them at the Right Moment.

A full Segment-grade Customer Data Platform built into your agency stack. Track events, unify profiles, build audiences, trigger journeys, and sync to any destination β€” all per client, with enterprise-grade isolation.

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23
Data Models
Real-time
Event Streaming
Per-client
Workspace Isolation
πŸ‘€ Unified Profiles

One Profile Per Customer.
Across Every Touchpoint.

Your clients' customers interact across websites, apps, email, and social β€” but you're tracking them as strangers every time. Omnixia CDP resolves identities and stitches every touchpoint into a single, unified customer profile automatically.

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Identity Resolution
Merge anonymous and identified sessions β€” email, cookie, user ID, phone
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Computed Traits
Auto-calculate LTV, visit frequency, last seen, total spend per profile
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Real-time Updates
Profiles update instantly as new events arrive β€” no batch jobs
CUSTOMER PROFILE
πŸ‘€
Sarah Johnson
sarah@company.com Β· Identified
ACTIVE
Total Sessions47
Last Seen2 minutes ago
Total Events312
Computed LTV$4,820
SegmentsHigh Intent, VIP
LIVE EVENT STREAM
page_view/products/summer-collection0ms ago
add_to_cartSKU-48211.2s ago
checkout_startedCart: $3403.4s ago
form_submittedContact Form5.1s ago
video_playedBrand Video7.8s ago
Audience: "High-Intent β€” Viewed Product 3x"
1,204β–² 8% this week
🎯 Audiences & Event Tracking

Track Everything.
Target Anyone.

Drop a JS snippet on your client's website to start tracking events in real-time. Then build audiences with powerful rule builders β€” event-based, trait-based, or behavioural. Audiences recompute automatically as new data arrives.

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JS Tracking Snippet
One-line install, tracks page views, clicks, forms, custom events
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Audience Rule Builder
AND/OR conditions β€” event frequency, traits, dates, amounts
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Auto-Recompute
Audiences update in real-time β€” no manual refreshing needed
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Tracking Plans
Define and enforce your event schema with built-in validation
πŸš€ Journeys, Email & Personalization

Automate the Entire Customer Lifecycle

Build multi-step automated journeys, send triggered emails, and personalize on-site content β€” all driven by real customer behaviour.

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Customer Journeys

Build multi-step flows with delays, conditions, and actions. Trigger email, webhooks, or audience sync at each step.

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Email Templates

Design and send triggered emails. Track opens, clicks, and conversions β€” all linked back to customer profiles.

✨

Personalization

Define rules to show different content, CTAs, or messaging based on audience membership and profile traits.

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Destinations & Sync

Sync audiences to any destination via webhook β€” ad platforms, email tools, CRMs β€” and monitor sync logs.

Add CDP to Your Agency Stack

Stop guessing who your clients' customers are. Omnixia CDP gives you the full picture β€” from first touch to loyal advocate.